Effective Date: 7/21/2024
Welcome to Legends of Kailrate/Ange Apps/Ultimate Network Tester/maybe-ange.com ("we", "our", "us"). This Steam Store Refund Policy ("Policy") explains the refund process for purchases made through our Steam store. All refund requests and processes are handled by Steam in accordance with their refund policy.
1. Steam Refund Policy Overview
All refunds for purchases made through Steam are governed by Steam's refund policy. Steam allows refunds under the following general conditions:
- The request for a refund is made within 14 days of purchase.
- The game or content has been played for less than 2 hours.
For detailed information on Steam's refund policy, please visit the official Steam Refunds page.
2. How to Request a Refund on Steam
To request a refund for a purchase made on Steam, please follow these steps:
- Log in to your Steam account.
- Go to the Steam Support page.
- Select the game or content you wish to refund.
- Choose the issue type and select "I would like a refund."
- Follow the on-screen instructions to complete your refund request.
Steam will process your request in accordance with their refund policy and you will be notified of the outcome via email.
3. Non-Refundable Purchases
According to Steam's policy, certain purchases may not be eligible for a refund, including:
- Content that has been used or activated beyond the specified limits.
- Purchases made more than 14 days ago.
- In-game purchases or DLCs (Downloadable Content) that have been consumed or modified.
Please refer to the Steam Refunds page for more information.
4. Contact Us
If you have any questions or concerns about this Policy or need further assistance, please contact us at [email protected].